Website Terms & Conditions
Effective Date: July 2026
Welcome to Alpha Disability Support. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use this website.
1. About Alpha Disability Support
Alpha Disability Support is a registered NDIS provider committed to delivering high-quality, person-centred disability support services across Melbourne and surrounding areas.
Our website provides information about our services, referral process, employment opportunities and ways to contact our team.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of this website by any other person.
You must not:
- Use this website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our systems or data.
- Upload viruses, malware, or harmful software.
- Interfere with the operation or security of the website.
3. Information on this Website
The information provided on this website is intended for general information purposes only.
While we make every reasonable effort to ensure the information is current and accurate, we do not guarantee that all information is complete, accurate, or up to date.
Information on this website does not replace professional medical, legal, financial, or NDIS planning advice.
4. Disability Support Services
Information about our disability support services is provided as a guide only.
The availability of services depends on:
- Participant eligibility
- NDIS funding approval
- Staff availability
- Service location
- Individual assessment
- Signed Service Agreement
Submitting an enquiry or referral does not guarantee immediate commencement of services.
5. Referrals
Participants, family members, support coordinators, healthcare professionals, and plan managers may submit referrals through our website.
All referrals are reviewed individually, and we will contact the referrer or participant to discuss service availability and suitability.
6. Privacy
By submitting an enquiry or referral through this website, you consent to Alpha Disability Support collecting and using your personal information in accordance with our Privacy Policy.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
7. Intellectual Property
Unless otherwise stated, all content on this website is owned by Alpha Disability Support, including:
- Logos
- Branding
- Images
- Graphics
- Videos
- Documents
- Text
- Website design
You may not reproduce, copy, modify, distribute, or publish any content without our prior written permission.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Alpha Disability Support does not control or endorse these websites and is not responsible for their content, accuracy, or privacy practices.
9. Limitation of Liability
To the maximum extent permitted by Australian law, Alpha Disability Support excludes all liability for any direct, indirect, incidental, consequential, or special loss or damage arising from the use of this website or reliance on its content.
Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.
10. Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this website.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of Victoria, Australia.
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Alpha Disability Support
📞 0435 159 335